UOW leading the way in quality management
20 Feb 2008 | Renee Criddle
The University of Wollongong is one of the first institutions in the country to receive international accreditation for its Administration Quality Management System (QMS), according to the Jas-ANZ register of certified bodies.
QMS provides a standard framework to achieve business objectives, meet client requirements and have efficient and effective administrative systems and processes. It also actively supports and promotes a culture of excellence, leadership and continuous improvement in an innovative environment.
The certification (ISO 9001:2000) has been awarded after the QMS was audited by the externally accredited body NCS International in October last year. It demonstrates UOW’s outstanding commitment to quality assurance.
UOW Administration includes the Academic Registrar’s Division, Accommodation Services, Buildings and Grounds, Financial Services, Personnel Services, the Performance Indicator Project Team and the Quality Assurance Unit.
“The QMS was introduced over 18 months ago and certification is a substantial achievement for all of UOW Administration,” said Quality Assurance Manager, Samantha Domagala.
“It is the first phase of an ongoing process that will involve external surveillance audits to be carried out every six to 12 months.”
Media please note: To celebrate this achievement, staff and executive will be meeting at Food re Thought on campus at 3.30pm on Thursday 21 February. Photo/filming opportunities will be available.
For further information: Contact Samantha Domagala on (02) 4221 5099.
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